Water Supply
Your water supplier is Independent Water Networks. Your water meter is in the riser cupboard in the communal corridor. For access, please speak to the Concierge.
Independent Water Networks Ltd.
+44 (0)2920028711
www.iwnl.co.uk
Stopcock
Your home’s water supply has a stopcock located in the utility cupboard within your home. The stopcock can be used to turn off the supply off all domestic water to your home.
Isolation Valve for water fed appliances
Where you have water fed appliances in your kitchen and services cupboard e.g., washing machine and dishwasher, an isolation valve can be found in the pipe work to the appliance. This will enable you to shut off the water supply for maintenance purposes.
Maintaining your plumbing
Blockages
You are responsible for the maintenance of all your fittings and their waste plumbing. You can prevent blockages by following the below tips:
- Do not put anything other than toilet paper down the toilet
- Do not put large amounts of bleach into the system
- Do not empty cooking oil and fatty deposits into the sink
- Do not throw medicine down the toilet
- Regularly flush disinfectant to clear the pipework with any soap residue
- Remove any hair from plug holes to avoid hair getting trapped
TWL cannot be held responsible for, or for costs relating to, any blockage requiring the services of a plumber/drainage company which is a direct result of not following the above recommendations.