Contacts – Taylor Wimpey

Out of hours emergencies

Nationwide Property Assistance (NPA)
+44 (0)345 609 158

Opening hours: 17:30 – 08:30 Monday to Thursday, 15:30 onwards Friday, Weekends and Bank Holidays

You will be required to provide NPA with your full postal address. If NPA regard the item as a non-emergency, they will refer this back to working hours reports through TWL.

Useful Contacts

Your Customer Relations Team

We are pleased to inform you that you now have a dedicated Customer Relations Team.

Your home is covered under a two year defects warranty by Taylor Wimpey London, which starts from the day you legally complete on your new home. Should you have a defect, our Customer Relations team will take all of the relevant details and make arrangements for an appointed Customer Services operative to visit your home if appropriate.

Please note our office hours are 08.30 to 17.30 Monday to Thursday and 08.30 – 15:30 Friday.

Taylor Wimpey London
Ground Floor East Wing, BT Brentwood
1 London Road
Essex CM14 4QP
Email: Londoncustomerservice@taylorwimpey.com
Tel: 01277 236888

www.taylorwimpey.co.uk

Out of hours Emergency

Nationwide Property Assistance (NPA)

+44 (0)345 609 1581

Opening hours: 17:00 – 08:30 Monday to Thursday, 15:30 onwards Friday, Weekends and Bank Holidays

You will be required to provide NPA with your full postal address. If NPA regard the item as a non-emergency, they will refer this back to working hours reports through TWL.